Privacy Policy

1. Introduction

ZephyrVoyages ("we," "us," or "our") operates the website zephyrvoyages.com (the "Site"), where visitors can browse and request bookings for hotels, guided tours, and cruise programs. This Privacy Policy explains what information we collect when you use the Site, how we use it, and the choices you have.

2. Information We Collect

We collect information in the following ways:

• Account information: name, email address, and password (stored securely as a hash, never in plain text) when you register as a customer, partner, or admin.
• Booking information: guest name, email, phone number, travel dates, number of travelers, and any notes you provide when requesting a booking.
• Contact form information: name, email, and message content when you reach out to us via the Contact page.
• Partner information: company name, listing details, and description if you register as a supplier partner.
• Technical information: basic log and usage data (such as pages visited and browser type) collected automatically by our hosting provider.

3. How We Use Your Information

• To process and manage hotel, tour, and cruise booking requests.
• To create and maintain your customer, partner, or admin account.
• To respond to questions submitted through the Contact page.
• To communicate booking confirmations, updates, or changes.
• To review and approve partner listings before they go live.
• To maintain the security and proper functioning of the Site.

4. Cookies & Similar Technologies

We use a small, essential cookie to keep you signed in securely (an httpOnly session cookie). We do not currently use advertising or third-party tracking cookies. If that changes — for example, if we add analytics or marketing tools — this policy will be updated accordingly.

5. Third-Party Services

We rely on trusted infrastructure providers to run the Site, including hosting (Vercel) and our database provider (Neon). These providers process data on our behalf under their own security and privacy commitments. Once online payments are enabled, our payment processor (PayTR) will also process the payment details necessary to complete a transaction; we do not store full card numbers ourselves.

6. Data Sharing & Disclosure

We share booking details with the relevant hotel, tour, or cruise partner so they can fulfil your reservation. We do not sell your personal information. We may disclose information if required by law, or to protect the rights, safety, or property of ZephyrVoyages, our users, or the public.

7. Data Retention

We retain account and booking information for as long as your account is active or as needed to provide our services, resolve disputes, and comply with legal obligations. You may request deletion of your account by contacting us.

8. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at info@zephyrvoyages.com.

9. Children's Privacy

The Site is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. International Data Transfers

Because our hosting and database providers operate global infrastructure, your information may be processed in countries other than your own. We take reasonable steps to ensure it remains protected wherever it is processed.

11. Security

We use industry-standard measures — including password hashing and encrypted connections — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at info@zephyrvoyages.com or +90 533 765 54 44.